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Programming Support Specialist

Location
Chicago, IL
Work type
Full Time
Posted
2026-07-20

Job description

Role Responsibilities

Performs in a way that is consistent with the vision, mission and culture of By The Hand and commits to excellence in every aspect of the overall operation.

Models the cultural values of By The Hand Club For Kids in day-to-day behavior.

Follows all policies as outlined in the operational guide, including training and maintaining brand standards and ensuring 100% adherence to the Child Protection Policy.

Works with staff and leadership to monitor and enforce policies and procedures to further the BTH religious purpose and religious freedom..

Manages our meal program by weekly kitchen checks, trains new staff on meal protocols, quarterly food audits, and approves monthly meal counts and invoices.

Schedules buses for programming and trips, which also includes approving transportation invoices.

Responsible for managing the transportation and catering budget.

Orders and helps set up food for all staff meetings, training sessions, and program events, such as etiquette classes and choir practices.

Assist VP of Operations with event planning, such as the all-staff meetings, Spring Benefits, Boxes of Love, Christmas in the City, reading playoffs, SEL Olympic games, Six Flags, etc.

Assists in organizing and executing the backpack and Christmas gift drives.

Assists the clothing consultant with organizing and conducting clothes fittings.

Assists with enrichment partnerships like Green Bronx, training, ordering supplies and materials.

Be available to be a substitute team leader, coach, or SAES at sites when the need arises.

Performs all other duties as required and assigned.

Required Skills/Abilities

This position requires a Christ-like servant leader who has a sense of calling and who models Biblical principles.

Passion and commitment to urban student transformation, confidence to lead in a challenging situation and belief that all children can learn.

Analyzes spending and keep tight records of accounts.

Sharp eye and attention to detail.

Is an approved van driver and can drive truck/van rentals

Outstanding problem-solving skills with an orientation toward results, action, impact, and influence.

Ability to work both as a team player and independently.

Proven ability to work under tight deadlines and multi-task well.

Has demonstrated classroom management proficiency using Fred Jones Tools for Teaching and SEL trauma informed approach.

Adheres to our Employee Standards of Living.

Ability to work on a flexible schedule including frequent evenings and weekends.

Effective time management and prioritization skills in a fast-paced, rapidly changing environment.

Highly organized with the ability to manage multiple projects simultaneously.

Excellent written, oral communication and interpersonal skills.

Builds relationships with vendors, colleagues, and other service providers.

Education and Experience

B.A. or B.S. in related fields and equivalent experience

Experience in accounting and project management with a focus on budgeting, vendor contracts, and vendor relationships.

Extensive knowledge of Google Suite, Excel, Questica, PowerPoint.

Must have a valid driver’s license, available transportation, and their own auto insurance in order to travel around the Chicagoland area.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, photocopies and filing cabinets.

Physical Demands

The employee is regularly required to speak and listen. This role may require you to move equipment from room to room and lift up to 50 pounds. Regularly travels to other organizational sites for meetings and training.

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