Sales Representative

Responsibilities

Identify and pursue new business opportunities through outbound outreach, inbound leads, referrals, marketplace research, and reactivation campaigns.
Conduct discovery calls to understand client shipping volume, current carriers, pain points, platforms, service needs, and growth potential.
Qualify prospects based on commercial fit, shipping profile, compliance requirements, operational feasibility, and expected revenue.
Present Chit Chats services clearly and professionally, tailoring the conversation to each client’s needs.
Prepare basic pricing comparisons, savings summaries, proposals, and follow-up materials.
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Maintain accurate lead, opportunity, and client information in CRM.
Track all outreach activity, follow-ups, next steps, and deal stages.
Coordinate with Onboarding and Account Management to ensure a smooth transition after close.
Follow up with prospects consistently and professionally to move opportunities through the pipeline.
Identify client needs that may inform future products, service improvements, marketing campaigns, or partnership opportunities.
Contribute to sales campaigns, vertical-specific outreach, and market research initiatives.
Meet or exceed assigned activity, pipeline, conversion, activation, and revenue targets.
Requirements

Strong written and verbal communication skills.
Client outreach within Logistics (B2B) considered a strong asset.
Previous sales experience in Logistics/Supply Chain B2B considered a strong asset.
Comfortable with cold outreach, discovery calls, follow-ups, and client presentations.
Strong customer-first mindset with the ability to understand client pain points and recommend practical solutions.
Good organizational skills and ability to manage multiple prospects at different stages.
Ability to learn Chit Chats’ services, pricing structure, shipping workflows, compliance considerations, and operational requirements.
Experience using CRM software, Google Workspace, Microsoft Office, and basic reporting tools.
Strong problem-solving skills and ability to coordinate with internal teams.
Self-motivated, resilient, and comfortable working toward sales goals.
Ability to balance revenue growth with client fit, profitability, and operational feasibility.
Qualifications
Post-secondary education or equivalent experience.
2–5+ years of experience in sales, business development, customer success, account management, or sales support in Logistics/Supply Chain.
Experience in e-commerce, shipping, logistics, marketplaces, or small business services is an asset.
B2B sales experience, preferably in logistics, transportation, or a related industry considered an asset.