Senior Textile Quality Assurance Associate

Your day-to-day:

Implement and execute Everlane’s global inspection and testing program in partnership with factories, third-party partners, and cross-functional teams
Communicate testing and inspection results internally and externally to key stakeholders, and partner with factories to ensure continuous improvement
Independently manage QA activities, ensuring alignment with Everlane’s global quality standards.
Analyze new materials, test results, & risk, and provide recommendations to the cross-functional teams for finished good use
Manage return rate analysis and collaborate with the internal product teams on a plan to mitigate future risk
Troubleshoot, diagnose, and solve any development and bulk quality issues with urgency (i.e. workmanship, color, inspection report failures, etc.)
Create corrective and preventive action plans while keeping internal partners informed
Track and analyze quality defect reporting, identifying themes and proposing solutions
Management of product samples, including TOPs and final reference samples
Define, track, evaluate, and communicate each factory’s performance metrics on a regular basis
Create protocols and SOPs that keep global and internal partners informed of best practices and standards
Manage additional projects as assigned by leadership

We’d love to hear from you if you have:

4+ years of experience in quality assurance in textiles, apparel, and/or accessories and footwear
Thorough understanding of different materials, associated risk, usability in finished garment stage
Technical knowledge of AATCC and ASTM testing standards
Experience presenting to key stakeholders
Navigate ambiguous, fast-changing priorities and adjusts timelines accordingly
Passionate about the craftsmanship of products and sustainability
Interested and willing to travel both domestically and internationally
Resourceful and entrepreneurial
Experience with Airtable and Excel analysis a plus
Added bonus if you:
Have a BA/BS and/or Masters degree in Textiles Science or Textile Engineering
Speak Mandarin, Cantonese, Korean or Italian