Student Services Advisor

Qualifications

Academic or administrative support Experience in an academic environment or administrative experience. (Preferred)
Analytical skills to assess information, situations, problems, practices and procedures and recommend appropriate solutions and/or improvements. (Required)
Interpersonal skills to establish and maintain productive and cooperative working relationships with students, faculty, staff and off-campus personnel from diverse social, cultural, economic and educational backgrounds. (Required)
Organizational skills to develop and maintain accurate and complete records, both electronic and hard copy. Ability to collect and collate information from various sources, analyze data and prepare clear and comprehensible reports. (Required)
Ability to prioritize tasks and work independently with minimal supervision, balance fluctuating workload and competing deadlines, follow through on assignments, and complete projects in a timely manner. (Required)
Ability to communicate effectively, show empathy and perception, and handle confidential matters sensitively and discreetly. Demonstrated skill in using fundamental counseling techniques to guide students. Ability to analyze conflicts, identify causes and make recommendations for problem resolution. (Required)
Computer proficiency using Microsoft Word, Excel, Outlook. Demonstrated skills to create and maintain detailed spreadsheets and statistical reports; ability to compose and edit correspondence, memoranda, and other materials in a logical, concise, and professional manner. (Required)
Demonstrated skill in managing various forms of social media. Proficiency with design software programs such as MS Publisher, Adobe InDesign or Photoshop. (Preferred)
Working knowledge of University policies and procedures pertaining to student affairs; knowledge of online Degree Audit Reporting System (DARS), Student Information System (SIS) and University support services; familiarity with Humanities academic programs and College degree programs and requirements, Go. Grad, Counselor Desktop, BruinBuy, Express and UC Path. (Preferred)
Bachelor’s degree in counseling or related field and/or demonstrated counseling experience in academic or educational environment or an equivalent combination of education and experience is required. (Required)

Ability to maintain regular, on-time hours and schedule. (Required)

Education, Licenses, Certifications & Personal Affiliations

Bachelor’s Degree in related area and/or equivalent experience/training (Required)
N/A ()

Special Conditions for Employment

Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
COVID and Flu Vaccinations: The position is subject to providing evidence of inoculation.