Center Manager

Duties to include but not limited to:

Ensure all center operations, product storage, documentation, facility maintenance, quality control, and training are current and consistent with the Company’s Standard Operating Procedures Manual (the “SOP”), current State and Federal guidelines, OSHA, CLIA, cGMP, and any other internal Company procedures
Regular review and updating, as needed, of center documentation such as logs, forms, training records, proficiency testing, and equipment validations/qualifications to ensure compliance
Manage the center’s donor flow and on-site personnel, including scheduling, managing break times, and responding to day-to-day issues and concerns; elevate issues when necessary
Assist in the recruitment, onboarding, and training of new hires; complete performance assessments of all designated center employees according to the SOP and perform retraining as needed
Report to Quality Assurance any errors/incidents that may affect the safety, purity, identity, or quality of blood products; assist in responding to Quality Assurance audits, as needed
Review, investigate and respond to center related issues, donor complaints, employee concerns, post-donation information, and other operational matters in accordance with the SOP or other relevant company policies
Handle the receipt of positive test results or other product-related issues; oversee the quarantining and/or the destruction of questionable or unacceptable units
Assist with the preparation for and completion of product shipments
React to all security and freezer alarms or concerns that occur on or off hours
Responsible for inventory management and purchasing of all cleaning, office and medical supplies
Ensure center is regularly clean, safe and organized; handle and/or report maintenance, facility, safety, and equipment concerns or issues
Available to travel to other facility(ies) for training or assisting other center’s staffing needs
Fill in and assist with center operations, when needed
Other duties, as assigned

Requirements
Education:

High School Diploma, required; Associate’s or Bachelor’s degree, preferred in Management, Business, Nursing, Finance, or science related field (must provide documentation)
Current nursing license (LPN) in good standing for state applying for
Current CPR, BLS certification