Assistant Property Manager

Key Responsibilities:

Property Operations

Coordinate and monitor maintenance requests, repairs, and vendor services to ensure timely completion.
Conduct property inspections and assist with move-in, move-out, and annual inspections.
Support unit turnovers, make-readies, and renovation projects to maintain property standards.
Monitor property compliance requirements and assist with scheduling inspections and resolving violations.
Ensure properties are maintained in accordance with company policies and local regulations.
Leasing & Marketing

Conduct property tours for prospective residents and effectively showcase community amenities.
Process rental applications, perform applicant screenings, and prepare lease documentation.
Assist with lease renewals and resident retention initiatives.
Support marketing efforts to attract qualified prospects and maintain occupancy goals.
Monitor local market trends and competitor pricing to support leasing strategies.
Resident Relations

Provide exceptional customer service to current and prospective residents.
Respond promptly and professionally to resident inquiries, concerns, and service requests.
Assist in resolving resident disputes and maintaining positive tenant relationships.
Promote resident satisfaction and retention through proactive communication and follow-up.
Qualifications:

2+ years of experience in property management, leasing, or a related residential housing environment.
Bilingual in English and Spanish preferred.
Knowledge of Fair Housing regulations and landlord-tenant laws.
Experience with lease administration, resident relations, and occupancy management.
Strong customer service, communication, and conflict-resolution skills.
Proficiency in property management software and Microsoft Office Suite.
Excellent organizational skills and attention to detail.
Ability to prioritize tasks, manage multiple projects, and meet deadlines.
Ability to work independently and collaboratively in a team environment.