front desk

Responsibilities:
Greet patients and visitors with warmth and professionalism.
Manage appointment scheduling and patient check-ins efficiently.
Answer phone calls and respond to inquiries in a timely manner.
Maintain accurate patient records and ensure confidentiality.
Assist with billing and insurance verification processes.
Collaborate with medical staff to ensure smooth patient flow.
Handle administrative tasks such as filing and data entry.
Provide support to patients and families, ensuring a positive experience.
Requirements:
High school diploma or equivalent; additional education is a plus.
Previous experience in a front desk or customer service role preferred.
Strong communication and interpersonal skills.
Proficient in using office equipment and scheduling software.
Ability to multitask and stay organized in a fast-paced environment.
Compassionate demeanor with a focus on patient care.
Team player who is adaptable and willing to learn.
Knowledge of medical terminology is a plus.