Showroom Maintenance & Warehouse Associate

Position Overview
The Showroom Maintenance & Warehouse Associate (SMWA) assists in carrying out the maintenance, merchandising, and warehouse functions for multiple store locations while providing an amazing guest experience. This role plays a vital part in keeping our showrooms and warehouses clean, safe, organized, and visually appealing. This position will cover our New Jersey region, which includes store locations of: Paramus, Fairfield, Secaucus, and Union. There will be an expectation for you to be able to assist at the stores which require support on an ad hoc basis. The role also includes eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Essential Functions
Maintain cleanliness of the interior and exterior showroom, warehouse areas, parking lot, restrooms, common areas, floors, windows, etc.
Perform dusting, vacuuming, custodial work, and trash removal
Receive and process products from trucks, handling all products with the utmost care
Assemble furniture using work instructions and various tools, following quality and safety guidelines
Inspect in-store furniture for damage and perform repairs/restoration as needed
Ensure proper care in the use and maintenance of equipment and supplies, promoting workplace safety
Maintain an organized and clean warehouse to optimize space utilization
Perform facilities maintenance tasks, including minor plumbing repairs and carpentry updates
Paint showroom walls for presentations, store upgrades, and upkeep
Collaborate with the Visual Team to ensure the showroom meets visual merchandising standards
Maintain showroom track lighting for optimal product presentation
Participate in product placement, preparation for floor moves, and store sales events
Create a positive, seamless guest pick-up experience by verifying order details and following SOPs
Resolve guest concerns with collaborative and effective communication
Support management in maximizing special events, such as VIP nights and Grand Openings

Schedule Expectations
Full-time: 40 hours per week
Overtime during peak periods as needed
Schedule may change according to business needs
Travel may be required to assist with regional stores and new store openings

Requirements
Education & Experience Preferred:

High school diploma or GED
Prior warehouse experience preferred
Minimum 1 year of maintenance and warehouse experience in receiving and assembling furniture

Skills & Abilities:

Strong attention to detail, time management, and organizational skills
Ability to read, understand, and follow instructions
Ability to work independently and in a fast-paced team environment
Ability to lift, lower, push, or pull furniture over 100 lbs
Ability to stand for extended periods
Neat, clean, and professional appearance
High level of courtesy in serving guests
Troubleshooting skills for resolving customer service issues