Team Ld-FF- Ocean Import

Your role on the team:

Maximizes team productivity by ensuring team is reaching max file count, evaluating ETA of shipment
versus need to help other team with late documents)
Informs management where team can assist or where assist is needed to reduce overtime
Leads team per client SOP’s, follows through on client requests, ACH, post-entry audit, oversees
workflow including classification, entry, billing, OGA issues ensuring team efficiency; assess
ongoing/additional training needs of team members.
Assists team members in resolving issues with Customs, OGA’s and Carriers Monitors Customs exams
to prevent mis-deliveries and to ensure proper handling by account rep Must verify original delivery
order was cancelled and new delivery order for delivery to exam site was issued.
Monitors Entry Status Report to ensure proper handling of Customs holds and exams, and to ensure
entries are not being held up in Customs
Monitors payables and receivables for all accounts. Ensure account reps are checking for open
receivables before making entry. Resolve accounting discrepancies in a timely manner.
Reviews daily billing to ensure no revenue opportunities are missed and to identify billing problem
areas (i.e. multiple billing errors, using wrong codes, etc.)
Ensures team members have completed Ceridian Time and Attendance by noon on Mondays after
payroll – amend any errors and coach where needed
Notifies appropriate supervisor(s) regarding staff attendance, i.e., tardiness or absence
Performs direct reports annual reviews
Enforces dress code
Ensures staff has completed required training courses
Ensures team member’s in-bins are emptied daily and that team member’s desks are kept neat and
organized
Disseminates pertinent information to team members

What you need: (requirements)

• Minimum 2 years of related experience and/or training; or an equivalent combination of education
and training
• Brokerage License preferred

• Ability to apply basic calculations as related to quantities of product picked
• Ability to apply common sense understanding to carry out instructions
• Ability to supervise and/or direct the work of others

What you gain from joining our team:

Access wages early with the Rain financial wellness app.
Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!
Health, dental, and vision insurance after 30 days of employment
401k match
Paid maternity and parental leave
Access to career development, employee resource groups, and mentorship programs
Employee discounts
Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
Free financial wellness programs
Daycare discount program
Opportunities to volunteer and give back to your community.
+ more!