Guest Services Concierge

Key Responsibilities:

Welcome residents, visitors, and family members with a warm and professional attitude.

Assist with serving meals to residents.

Answer calls from residents and their family members promptly and courteously.

Prepare resident rooms for new admissions.

Help ensure the comfort, satisfaction, and overall positive experience of residents and guests.

Provide excellent customer service while supporting the care team as needed.

Qualifications

1–2 years of customer service experience required.

Experience in a nursing home, rehabilitation center, or healthcare setting is preferred but not required.

Must be available to work every Weekends

Bilingual candidates are encouraged to apply.

Friendly, outgoing personality with strong communication and interpersonal skills.