Junior Groomer

Essential Job Functions:

The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.

Under close supervision of experienced groomers, perform limited grooming services including bathing, drying, nail trimming, brushing, ear cleaning, and gland cleaning according to the pet parents’ instructions and in adherence to company policies and procedures
Ensure the well-being and safety of every animal in the salon at all times
Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries and provide timely resolution
Maintain a clean and safe grooming area and salon, disinfect and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
Schedule grooming appointments, manage paperwork, and maintain accurate grooming records
Learn and adhere to Petco’s grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business

Training Program Outline:

Weeks 1-3: Learning and On-the-Job Training
Learn dog behavior, pet and self-safety, proper check-in/out procedures, customer service, grooming policies, and begin on-the-job training in bathing and drying techniques
Weeks 3-10: Performing and Achieving Productivity
Perform bathing and walk-in services while achieving weekly productivity goals

Education/Experience:

0-1 year of animal related experience, including shelter volunteering or pet sitting, prior grooming salon assistance is preferred
High-school diploma or GED is preferred, though not required
Genuine passion for animals and a desire to pursue a career in pet grooming
Basic understanding of dog breeds, behavior, and common grooming practices
Capable of handling pets of all sizes and temperaments with care and empathy
Effective verbal and written communication skills for interactions with pet parents and grooming team members
Availability to work weekends, evenings, and holidays, as required by the Pet Care Center’s grooming schedule