QA Engineer

Key Responsibilities
Perform functional testing of Salesforce applications across Sales Cloud and Service Cloud modules.
Validate business processes including Lead-to-Cash, Quoting, and CPQ workflows.
Design, develop, and execute test cases, test scenarios, and test scripts.
Conduct Zuora CPQ testing including product configuration, pricing, and billing flows.
Perform API testing using tools like Postman and REST/SOAP UI.
Execute integration testing across ERP systems, billing platforms, and third-party applications.
Analyze requirements and ensure complete test coverage.
Identify, log, and track defects using tools like JIRA.
Collaborate with cross-functional teams for issue resolution.
Support UAT, regression testing, and release cycles.
Ensure accuracy, consistency, and integrity of master data (Accounts, Contacts, Products, Pricing, and Contracts) across Salesforce and integrated systems.

Required Skills & Qualifications
Strong experience in Salesforce Functional Testing.
Hands-on experience with Sales Cloud, Service Cloud, and Zuora CPQ.
Understanding of Lead-to-Cash / Quote-to-Cash (QTC) processes.
Experience in API Testing (REST/SOAP services).
Knowledge of integration testing across systems.
Familiarity with tools such as Postman, SoapUI, JIRA, TestRail/ALM.
Strong understanding of Salesforce data models and workflows.
Good analytical and problem-solving skills.

Preferred Skills
Experience with automation tools (Selenium, Tosca or Playwright).
Knowledge of Agile/Scrum methodologies.
Basic understanding of Apex and SOQL.
Experience with Zuora Billing.
Experience in Master Data Management.