Quality Assurance Technician

Responsibilities:

Inspect and evaluate graphic products (e.g., prints, packaging, digital designs) for quality and consistency
Ensure colors, typography, images, and other design elements meet the specified standards and client specifications
Conduct regular tests on prints, including color matching, image clarity, and alignment
Monitor production processes to ensure adherence to established workflows and industry best practices; verify print runs to ensure consistency in color, contrast, and sharpness
Review pre-production proofs and samples for accuracy and completeness
Ensure that the final product meets the specified standards in terms of finish, texture, and durability
Maintain accurate records of quality inspections, testing results, and corrective actions taken
Prepare and report detailed findings on defects or non-conformities to relevant departments
Document any necessary improvements or changes required in the production process
Work closely with design, production, and client services teams to address quality concerns and client specifications
Provide feedback to production staff to ensure ongoing product quality and consistency
Prepare tailgate samples per customer requirements and final release all jobs
Assist with training staff on best practices for quality assurance and identifying potential areas for process improvement
Investigate and resolve issues related to production defects, incorrect materials, or design discrepancies
Assist in troubleshooting printing or design-related issues during the production
Participate in continuous improvement initiatives aimed at enhancing quality control and production efficiency
Suggest improvements for workflow optimization, technology upgrades, and software tools to maintain high-quality standards

Qualifications:

High school diploma or equivalent; a degree or certification in graphic design, printing technology, or a related field is preferred
Bilingual (English/Spanish)
Minimum 1-2 years of experience in quality assurance, graphic design, printing, or a related field
Strong attention to detail and ability to spot discrepancies in design, color, and print quality
Knowledge of printing techniques, digital design software (e.g., Adobe Creative Suite), and file preparation
Familiarity with print production processes, color theory, and industry standards
Excellent communication skills and the ability to collaborate with various teams
Problem-solving skills and the ability to handle challenges effectively

Requirements:

Ability to stand for extended periods during inspections and testing
Comfortable working with printing equipment and machinery in a production environment
Ability to multi-task in a fast-paced environment (24-hour turnaround on product)
Aptitude for mechanical operation
Ability to stand and walk for extended periods
Must be able to lift/move up to 50 pounds with or without mechanical assistance
Excellent attendance and punctuality – accurately record work time on a daily basis
Able to operate a computer and time clock machines