IT Agile Delivery Owner Lead – Claims IT

Must-have qualifications

A minimum of 7 years of experience as an Agile Delivery Owner, Scrum Master, Project Manager, or an equivalent leadership role for development team member using scrum, kanban, or other industry standard agile practices.
{OR} Bachelor’s Degree or higher in an Information Technology or Business-related discipline or related field of study (e.g., Computer Science, Software Engineering, MIS, Business Management) and a minimum of 4 years of experience as an Agile Delivery Owner, Scrum Master, Project Manager or an equivalent leadership role for a development team using kanban, scrum, or other industry standard agile practices.

Preferred skills

Experience coaching teams on Kanban, flow practices, and agile ways of working to improve visibility, focus, delivery, and continuous improvement.
Strong understanding of agile workflow and delivery metrics (e.g., throughput, cycle time, lead time, work item age, and WIP) and the ability to use data to identify improvement opportunities and support decision-making.
Experience partnering with data-focused, platform, backend engineering, or DevOps teams to support delivery, continuous improvement, and long-term system health.
Experience facilitating discussions around technical debt, dependencies, operational work, changing priorities, and cross-team coordination while maintaining a sustainable pace.
Proficiency with agile planning and delivery tools (e.g., Azure DevOps) to visualize work, gather requirements, manage dependencies, and track delivery outcomes.