F&O System Lead

Job Details
Description
The Microsoft Dynamics 365 Finance & Operations (F&O) System Lead serves as the primary Finance business owner and change leader for Microsoft D365 at Hotwire Communications. This role provides deep functional expertise in D365 Finance and leads the identification, definition, and implementation of system driven change across Accounting, Accounts Payable, Purchasing, and related finance functions.

D365 Finance & Operations Functional Leadership

Serve as the Finance F&O functional lead for Microsoft Dynamics 365, with ownership of Accounting, Accounts Payable, and related finance processes.
Own the development of business requirements and functional decision-making for D365 Financials, ensuring alignment with standardized and scalable business processes; hand off requirements to IT.
Lead Finance participation in ERP transitions, upgrades, releases, and enhancements, including migrations from legacy systems.
Identify functional gaps and lead resolution efforts by defining needs for configuration changes, process redesign, or policy updates.

Requirements & Change Identification

Proactively identify opportunities for process improvement, automation, and control enhancement enabled by D365.
Gather, document, and validate business requirements from Accounting, Accounts Payable, Finance, and Purchasing stakeholders.
Translate operational needs into clear, actionable functional requirements for technical and implementation teams.
Assess downstream and cross-functional impacts of system and policy changes
Process, Policy, and System Enablement

Define and document future-state finance processes and policies aligned with D365 best practices.
Ensure D365 configurations accurately reflect approved business processes and internal control requirements.
Drive adoption of standardized workflows and system usage across Finance teams.
Support audit readiness, compliance, and governance through system-enabled controls and documentation.

ERP Change & Integration Ownership

Serve as the primary Finance point of contact for all ERP changes and system integrations impacting the financial system across Hotwire.
Partner with IT and integration teams to ensure Finance requirements are fully represented and implemented.
Review, approve, and validate Finance impacts of integrations with systems such as Sitetracker, Salesforce, ServiceNow, Amdocs, and other enterprise platforms.
Ensure end-to-end financial process integrity across integrated systems.

Training, Documentation, and Adoption

Develop and maintain process documentation, system guides, and training materials for Finance users.
Lead Finance end-user training and readiness activities.

Continuous Improvement

Drive ongoing optimization and enhancement of Microsoft Dynamics 365 Finance & Operations.
Gather user feedback to inform continuous system and process improvements.
Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s degree in Business Administration, Accounting, Finance, Information Systems or related field
10+ years of experience within Accounting and Finance organizations
3-5+ years of experience in a Microsoft Dynamics 365 Finance & Operations functional role
Hands-on experience supporting or leading D365 implementations, upgrades, or major enhancements.
Strong Change management and stakeholder leadership capabilities
Ability to translate business requirements into system-enabled solutions
Proven analytical and problem-solving skills
Advances Excel proficiency

Preferred:

Relevant Microsoft D365 certifications are a plus.

Benefits:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks