Case Manager

Description:
Seeking a dedicated Case Manager to oversee a caseload within the client operations team. This role focuses on ensuring seamless service delivery, providing family and provider support, and maintaining strong communication throughout all stages of care.

Responsibilities:
* Maintain ongoing communication and build trust with families.
* Support and guide providers to ensure optimal client care.
* Address and resolve service-related issues promptly.
* Facilitate insurance authorizations and monitor utilization.
* Collaborate with recruiters for staffing and onboarding.
* Maintain accurate documentation and ensure database updates.

Qualifications:
* Bachelor’s degree preferred.
* Proficiency in Microsoft Office.
* Strong organizational and documentation skills.
* Excellent communication and interpersonal abilities.
* Ability to multitask and meet deadlines in a fast-paced environment.
* Positive attitude and attention to detail.
* Commitment to client confidentiality and ethical standards.