Account Manager

What you’ll do

Build and grow long-term partnerships by understanding what matters most to your restaurant partners – doing the right thing long term.
Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.

Basic Qualifications

3+ years of experience in account management, operations, sales or customer-facing functions.
Ability to negotiate with external partners and overcoming objections to gain commitment.
Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
Fluency in the local language of the market, and professional proficiency in English.
High school diploma or equivalent.

Preferred Qualifications

Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making.
Demonstrated problem-solving ability to solve gaps in merchant processes.
Stakeholder management skills with the ability to influence without authority.