Assistant General Manager

General Summary of Duties:

Our Assistant General Manager will manage the day-to-day operations of the carwash and manage all employees and facilitate breaks/shifts for the team.

Reports to: General Manager

FLSA Status: Non – Exempt

Physical Demands:

Occasional prolonged periods of walking/standing.
Physical ability to move equipment and tools as needed.
Must be able to lift min 30 pounds.
Work in extreme weather.
Work in a wet environment and wear PPE correctly throughout the day.
Essential Functions:

Direct cars into the wash tunnels.
Carry out visual inspections of vehicles to confirm their condition before sending them into the tunnel.
Perform cleaning of facility and ensure everything is organized and kept in the appropriate place.
Monitor inventory and supplies and assist with orders.
Ensure adherence to all safety protocols and standard operating procedures.
Properly address all customer escalations in a calm and collected manner.
Perform other related duties as required and assigned.
Assist with Recruiting, developing, and motivating teams to deliver the company’s mission.
Follow standard procedures for cash management to include daily reconciliations, audits, and deposits.

Requirements

Education:

HS Diploma or GED equivalent

Experience:

A minimum of year (1) year of car wash experience is required.

Requirements:

Excellent verbal and written communication skills.

Passionate about creating genuine connections with team members and providing excellent customer service.

Moderate proficiency in MS Office, including Excel, is required.