Manager, National Accounts

Responsibilities include, but are not limited to:

Maximizes sales growth across assigned online and digital accounts by managing title-level opportunities, reviewing orders, supporting reorders, and identifying areas for frontlist and backlist growth.

Manage forecasting, inventory health, availability, replenishment, preorder readiness, and account inventory needs for assigned titles and accounts, working closely with inventory, operations, and sales leadership to support strong in-stock performance and issue resolution.

Runs, reviews, and analyzes daily, weekly, monthly, and seasonal sales and inventory reports to monitor account performance, identify risks and opportunities, manage inventory levels, and support account planning.

Manages day-to-day account activity, including communication with account contacts, follow-up on title opportunities, coordination of account needs, and execution of sales priorities.

Develops and supports account merchandising, sales, promotional, and seasonal presentations, using account insights, title knowledge, inventory position, and data to recommend opportunities.

Build strong relationships with publishing partners, including editorial, marketing, publicity, inventory, operations, analytics, and finance teams, to communicate account priorities and align on sales opportunities, inventory needs, and title-level plans.

Communicates timely and relevant account-specific information to appropriate imprints and internal stakeholders, including account updates, title performance, promotional opportunities, inventory needs, risks, market trends, and account initiatives.

Tracks account performance against sales goals, forecasts, promotional plans, inventory position, and seasonal priorities, providing clear updates and recommendations to sales leadership and publishing partners.

Attends and participates in meetings with internal departments, including editorial, marketing, publicity, inventory, operations, analytics, and finance, representing account needs and online/digital retail opportunities.

Monitors online retail trends, account initiatives, competitive activity, consumer behavior, and digital merchandising opportunities to help inform sales strategy.

Qualifications
Minimum of 4 years of prior publishing sales or related publishing experience; including experience directly interacting with accounts

Strong written and verbal communication skills

Excellent product knowledge and understanding of publishing functions

Strong presentation skills, with the ability to develop clear, persuasive, and data-informed sales materials

Highly organized, with the ability to prioritize and manage multiple projects, deadlines, titles, and account needs

Strong analytical skills, including the ability to create and run reports, analyze data, identify trends, and communicate key findings and opportunities

Proactive and able to problem solve, follow through, and adapt within a rapidly evolving environment

Self-starter who is self-motivated, collaborative, and comfortable working in a team-oriented environment

Awareness of and interest in the online retail, digital publishing, and broader book market landscape

Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook