Technical Data Analyst

These are the fundamental components of the job:

Collaborate with Applications and IT Team to improve functionality, analyze business needs and create and maintain documentation of all systems across the footprint
Evaluate business processes, anticipating requirements, uncovering areas for improvement and developing and implementing solutions
Assist with supporting all current business applications including technical assistance to over 600 end users
Support BI Developer with internal QlikView requests such as dashboards, reports, and provide end user training
Administration of QlikView: adding/editing/disabling users; securing data and reports; troubleshooting technical issues under advisement of BI Developer
Optimize and maintain dashboards and reports for all systems, assist with data quality initiatives / cleanup and identify process improvement opportunities
Analyze data from multiple sources (QlikView, Salesforce, Epic, Excel, SQL) for report and dashboard requests, to determine best system for reporting and verify structure and quality of data to ensure report integrity and accuracy
Work with end users to gather specifications for data and report requirements and effectively translate end user reporting requirements into best system
Utilize and interpret data models including data transformation, generating QVDs and writing scripts
Develop understanding of each position in the agency and critical software and integrations used to support the position
Support software upgrades and software confirmation changes by reviewing release notes and implementing necessary database changes within multiple systems

Other functions of the job:

Expand and grow in your role when supporting miscellaneous duties as requested
Continue QlikView, SQL, Epic and Salesforce education including various certifications

Skills / traits that we value for this role:

At least 3-5 years proven experience as a BI Developer or Data Analyst
Bachelor’s degree in related field or equivalent experience
Strong understanding of databases/database relationships including SQL
Advanced MS Excel skills a must!
Epic, Salesforce and/or QlikView/QlikSense knowledge a plus
Proven analytical and problem‐solving abilities
Positive attitude, even in a fast‐paced environment
Ability to effectively multi‐task, work quickly and efficiently
Strong analytical and critical thinking to evaluate data from multiple sources
Financial background or experience in Accounting or Accounting Information Systems desirable
Precise verbal and written communication skills