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Project Manager, Exterior Signage – Sports & Entertainment

Location
Cleveland, OH
Work type
Full Time
Posted
2026-07-20

Job description

Responsibilities
Lead complex, large‑scale, multi‑site exterior signage programs valued at $3M–$10M+ annually, often involving accelerated timelines or heightened client visibility.
Serve as the primary customer-facing lead, ensuring clarity of expectations, proactive communication, and alignment of project outcomes with strategic objectives.
Translate customer goals into actionable project plans, ensuring cross‑functional teams (design, permitting, manufacturing, installation, logistics) operate in coordination.
Develop and manage comprehensive project schedules, scopes, budgets, and risk mitigation plans with minimal oversight.
Anticipate operational challenges and implement solutions that drive efficiency, reduce cost, and maintain high quality standards.
Ensure adherence to technical specifications, permitting requirements, safety standards, and installation best practices common to exterior signage projects.
Influence internal and external partners—including operations, procurement, field services, and third‑party vendors—to maintain momentum and resolve obstacles.
Provide high‑level updates and strategic insights to the VP of Exterior Signage and customer leadership, ensuring transparency on risks, opportunities, and milestones.
Facilitate executive business reviews and customer-facing presentations as the program lead.
Monitor project financial performance, ensuring profitability through scope control, cost management, and accurate forecasting.
Identify risks early and implement mitigation plans that protect schedule, budget, and customer satisfaction.
Maintain strict quality control throughout all project phases including design approval, production, shipment, and installation.
Build long-term, trusted relationships with key customer stakeholders, positioning the organization as a strategic partner.
Manage escalations calmly and professionally, resolving issues in a manner that reinforces confidence in the team’s capabilities.
Ensure customer acceptance of deliverables and oversee a smooth transition into ongoing maintenance or closeout.
Lead project post‑mortems and produce insights to prevent future failures and improve delivery efficiencies.
Mentor junior project managers by providing guidance, best practices, and support without formal direct reports.
Contribute to departmental process standardization and continuous improvement initiatives.
Perform other responsibilities as assigned by the Vice President, Exterior Signage.
Qualifications
Bachelor’s degree in Business, Project Management, Construction Management, or related field (or equivalent experience).
PMP (Project Management Professional) strongly preferred; CAPM acceptable with significant senior-level experience.
Demonstrated experience leading multiple complex projects simultaneously.
Industry knowledge of exterior signage manufacturing, permitting, and installation processes preferred.
7+ years project management experience, preferably in exterior signage, construction, or multi-site deployments.
Proven track record managing large-scale or national programs with complex execution requirements.
Exceptional communication skills, with the ability to present confidently to customer executives and internal senior leadership.
Strong understanding of formal project management frameworks with the ability to adapt them to real‑world environments.
Ability to make strategic decisions with incomplete information in fast‑moving environments.
Travel Requirements

This position is required to travel as an essential function of this role due to the need for in-person interaction with customers, field partners, and/or business stakeholders. Travel may include local, regional, or national destinations and may be conducted via automobile, air, or other modes of transportation. All travel must be pre-approved in accordance with company policy and conducted in compliance with applicable safety and expense guidelines.

Why Work With Us

Supportive & Friendly Culture
Manage national accounts for Fortune 500 companies
Medical, Dental, Vision coverage options
Flexible Spending & Health Savings Accounts
Company paid Life Insurance
401k with Employer Contribution
Company paid Short/Long Term Disability
Generous Paid Time Off program + Holidays
Career Growth Opportunities and Career Mapping
Additional perks including Pet Insurance, Employee Assistance Program, Educational Assistance Program, Identity Theft Protection, Critical Illness Plans, Commuter Benefits and various employee discount offerings from our Vendors

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