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Retail Assistant Store Manager

Location
Baltimore, MD
Work type
Full Time
Posted
2026-07-20

Job description

What You’ll Do

Support the Store Manager in all aspects of store operations
Supervise, train, schedule, and coach retail employees and volunteers
Lead by example in delivering excellent customer and donor service
Help achieve sales, production, and expense control goals
Maintain a clean, safe, and well‑organized store environment
Investigate and document accidents, injuries, and safety issues
Oversee merchandising, inventory flow, and sales floor presentation
Address customer concerns and promote Goodwill’s mission and values
Assume store leadership responsibilities when the Store Manager is absent

Schedule & Availability

Weekend availability (Saturday and Sunday) is required
Ability to work flexible shifts, including evenings and holidays
Reliable transportation required for each scheduled shift

What We’re Looking For

High school diploma or equivalent required
At least 1 year of supervisory experience in retail or a related environment
Strong people leadership, customer service, and merchandising skills
Ability to manage multiple priorities with minimal supervision
Self‑starter mindset with flexibility to learn and grow

Additional Requirements

Valid driver’s license, insurance, and access to a personal vehicle required
Ability to perform all essential job duties with or without reasonable accommodation

Physical Requirements

Lift up to 50 lbs (frequent lifting up to 25 lbs)
Stand, walk, bend, reach, and use hands throughout shift
Medium physical demand work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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