Case Manager

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

Daily interaction with existing and potential clients, via telephone and in person
Order medical records from providers and communicate with clients and providers during the course of treatment
Obtain documents necessary to support injury and/or liability positions
Interact with insurance carriers and healthcare providers to secure records and account balances
Work directly with multiple coworkers involved in the management and support of case files
Maintain organized case files
Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
Interact with attorneys and present case synopsis when required
Manage case files from intake to closing under the direction of an attorney
Performs other related duties as assigned to meet the needs of the business

Qualification

Bachelor’s degree (preferred)
Prior experience as a Personal Injury Case Manager preferred
2+ years of working as an insurance adjuster or pre-litigation paralegal
Ability to be a team player and follow procedures
Proactive interaction with clients, insurance companies and medical providers
Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
Strong writing and communication skills along with attention to detail
Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm