District Manager

As District Manager, you’ll lead a team of Store Managers and retail staff, driving performance, optimizing operations, and ensuring each location reflects POP MART’s vibrant brand identity. You’ll play a critical role in expanding our footprint, mentoring future leaders, and delivering exceptional customer experiences across the district.

If you thrive in fast-paced environments, love building high-performing teams, and want to be part of a creative global movement, we’d love to meet you.

We follow an office policy with an expectation of five days per week working onsite. Being together in person helps us collaborate, stay connected, and build a strong team culture. At POP MART, we foster a high-trust environment and trust our employees to make decisions that support both the team and the business.

What You Will Achieve

Own all store Key Performance Indicators (KPIs), store operations, stock level/inventory, and visual merchandising guidelines
Enhance store personnel performance through training, coaching, development, and motivation
Training and development of district’s Store Managers into all-star leaders
Manage payroll budget and determine hiring needs
Lead and conduct interviews for prospective new retail team members, training, and onboarding
Manage budgets for each location, ensuring payroll, hourly rates, salaries, and profitability remain within acceptable ranges
Ensure operational efficiency for district
Communicate cross-functionally with support center partners, will serve as a liaison between stores and offices in Los Angeles and China
Ensure all locations adhere to corporate and legal guidelines
Overcome operational challenges as they emerge
Monitor and manage team attendance and ensure accountability through coaching and counseling
Participate in ongoing leadership training that will fine-tune your management, accountability, operations and communications skills
Oversee ROBO Shop (vending machine) operations within assigned area, including hiring and managing ROBO Operators, optimizing performance, and driving sales at local ROBO locations.
What You Will Need

Demonstrate a level of leadership that comes from a minimum 5-10 years of retail/boutiques sales experiences, proven multi-unit experience of at least 2-5 years in role
Strong verbal and written communication skills that will inspire and motivate team members at all levels
Critical thinker and problem-solving skills
Ability to prioritize, and use time management skills to keep ahead of daily, weekly and monthly tasks
Ability to work in a fast-paced, dynamic company
Physical Requirements:

Ability to regularly lift, carry, and move merchandise and supplies up to 50 lbs.
Ability to stand and walk for extended periods (up to 6-8 hours per shift)
Ability to bend, kneel, reach, and climb ladders or step stools safely
Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves
Able to work in a fast-paced environment that may require quick movements and multitasking
Ability to work in varying temperature conditions, including stockroom and receiving areas
Manual dexterity required to operate standard stockroom tools (e.g., box cutters)