Senior Voice Engineer

What you’ll do:
Architect and implement real-time voice solutions for authentication, fraud prevention, and deepfake detection products.
Integrate and optimize voice network systems—including SIP, VoIP, telephony hardware/software, and cloud-based voice services—for reliability, scalability, and security.
Collaborate closely across engineering, product, and customer-facing teams to deliver seamless voice-driven features.
Design and maintain robust enterprise and carrier-grade voice infrastructure supporting high-security, high-availability environments.
Deliver architectural improvements, optimizing for performance and onboarding new platforms or vendors.
Stay at the forefront of emerging threats in voice security and develop strategies to address them.
Use workflow automation engines, monitoring, and deployment tools to enhance system resilience and efficiency.
Troubleshoot, diagnose, and resolve complex voice and networking technical issues.
Contribute to cross-team technical reviews and best practice dissemination.

Who you are:
You are resilient in the face of challenges, change, and ambiguity
You are optimistic and believe that you can make a problem into a solution
You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
You take accountability, do the things you say you’ll do, under-promise and over-deliver
You are nimble and adaptable when priorities change and continue to see the “forest through the trees”

Your skill set:
Deep understanding of voice and data networking technologies (SIP, VoIP, PBX, IVR, SBC telephony platforms, AWS routing)
Experience architecting, implementing, and scaling cloud-native voice infrastructures on AWS or Google Cloud
Skilled at deploying, automating, and monitoring voice platforms for reliability and performance in high-security environments (Python, Ansible, Terraform, GitHub)
Inclusive communicator who collaborates effectively with engineering teams, product managers, and customers
Demonstrated ability to provide mentorship, participate in technical reviews, and foster a company-wide culture of excellence
5+ years in voice engineering or related fields; advanced degree or industry certifications a plus