Acima Assistant Store Manager

Key Responsibilities

Sales/Account Management

Driving customer growth through appropriate channels (web, partner stores, walk ins)
Listening, identifying, and fulfilling all customer needs in a timely manner
Educating customers on Lease-To-Own terms, payments terms, benefits, the application process, and beginning-to-end of the application process
Closing the sales cycle by converting applications that include in-store and web orders
Working as a cooperative team member with Acima partner stores in all operations aspects
Reporting to and communicating with the Store Manager regarding store and coworker activities and performance

Customer Service

Establish partnerships with retail store personnel to generate referrals and educate customers on the Lease-To-Own process
Promptly address and resolve customer issues and complaints to maintain consistent customer satisfaction and friendly service
Cultivate a positive work environment to enhance coworker retention and minimize turnover and issues

Job Requirements

Must be at least 18 years of age
High school diploma or GED
Excellent communication and interpersonal skills
Proficiency in Microsoft Office Suite and other relevant software applications
Familiarity with rental or leasing industry practices is a plus
Organized, with time-management skills and the ability to multi-task
Ability to work a flexible schedule, including evenings, weekends, and holidays
Consistent in-person attendance

Why Work For ACIMA?

Great Benefits Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
Award Winning Culture
Career Growth Opportunities!
Weekly Pay!
Discounts from Acima partners