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Registered Pharmacy Technician

Location
Cleveland, OH
Work type
Full Time
Posted
2026-07-20

Job description

What You’ll Do

Key responsibilities include:

Receive and process prescription orders under pharmacist supervision.
Prepare, package, and label medications for pharmacist verification.
Enter patient, insurance, and prescription information into the pharmacy management system.
Assist with medication reconciliation activities and prior authorization documentation.
Process prescription refill requests for pharmacist review.
Communicate with providers, insurance companies, and patients regarding prescription status as directed.
Support 340B program compliance, patient eligibility verification, split-billing activities, and audit readiness.
Assist with inventory management, including stocking, rotating, monitoring, and removing expired medications.
Provide courteous and culturally responsive customer service to patients.
Assist patients with medication assistance programs, sliding fee information, and prescription-related questions.
Refer medication counseling and clinical questions to the pharmacist.
Maintain accurate documentation and follow HIPAA, HRSA, Ohio Board of Pharmacy, and organizational requirements.
Participate in pharmacy quality improvement initiatives and audits.

Requirements

What We’re Looking For

We are looking for a dependable and detail-oriented pharmacy professional who is committed to accuracy, patient service, and compliance. The ideal candidate is organized, professional, and comfortable supporting patients from diverse backgrounds with respect and compassion.

Required Qualifications

Active registration as a Registered Pharmacy Technician with the Ohio Board of Pharmacy in good standing
High school diploma or GED
Minimum of one year of pharmacy technician experience in a retail, hospital, clinic, or community pharmacy setting
Proficiency with pharmacy dispensing software and Microsoft Office applications
Ability to accurately prepare and process prescription information under pharmacist supervision
Preferred Qualifications
Experience in a 340B pharmacy, Federally Qualified Health Center, community health center, or Medicaid-focused practice
Experience with EPIC Willow or other electronic health record and pharmacy management systems
Bilingual skills, including Spanish or other languages reflective of the patient population served

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