Case Managers

POSITION OVERVIEW:
The Case Manager working with residents of the Jewish Board’s Domestic Violence Programs provides trauma focused services in order to help residents; heal from abuses of the past and find meaning and fulfillment in their lives; develop a safe environment for themselves and their children.

KEY ESSENTIAL FUNCTIONS:

Client Engagement
• Carries a caseload of residents, and provides services to those residents within the scope of program regulations and agency mission.
• Completes client assessments to include, intake assessments, overall client assessments, risk assessments
• Evaluates and assesses clients’ functioning, and supports clients in meeting individual goals.
• Advocates on behalf of residents with other services providers.
• Links residents to community based treatment and collaborate with other services providers when coordinating services.
• Practices person-centered and collaborative service planning with clients, also ensuring service
• plans are completed and signed by residents according to regulatory guidelines and standards.
• Interprets and explains program/agency policies and procedures to residents.
• Develop safety plans
• Provide individual and family counseling.
• Makes referrals and coordinate services for clients, including but not limited to, medical mental health, substance abuse
• Advocates on behalf of residents with other services providers.
• Links residents to community based programs and collaborate with other services providers
• May run groups under supervision
• Participates in weekly case conference
• Participates in audit preparation.
• Other duties as assigned.

Team Process
• Participates in intake, assessment, discharge, weekly case conference, and follow-up conferences.
• Participates in regular staff meetings and trainings. May be asked to travel to offsite meetings and trainings.
• Participates in planning and execution of special and holiday events.
Documentation
• Files incident reports as appropriate.
• Completes regular and timely documentation of all resident interactions, including progress notes and service plans, periodic assessments and psychosocial
• Facilitates monthly roommate meetings when appropriate.
CORE COMPETENCIES for the position include:
• Excellent resident engagement skills
• Strong verbal and written communication skills
• Attention to detail
• Ability to work independently as well as with a team
EDUCATIONAL / TRAINING REQUIRED:
• BA degree in Social Work, (BSW)or related field
EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:
• A minimum of one year experience working with Domestic Violence survivors
• A minimum of one year of relevant experience working with similar population Domestic Violence survivors
• Bilingual-Spanish preferred
Additional Qualifications Needed
• Willingness to work with families affected by Domestic Violence, many with experiences of mental illness, and substance use.
• Compassion and respect for vulnerable individuals.
• Patience and understanding for the sometimes slow process of stabilization and recovery.
COMPUTER SKILLS REQUIRED:
• Familiarity with working in Windows environment
• Ability and willingness to learn new systems and application software
VISUAL AND MANUAL Dexterity:
• Travel in the community with residents.
• Engage in physical activities with the residence
• Ability to read paper and electronic documents
• Ability to perform data entry into various computer programs as needed
WORK ENVIRONMENT / PHYSICAL EFFORT
Travel in the community with residents
If you join us, you’ll have these great benefits:
• Generous paid time off in addition to paid agency holidays and 15 sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 27/7 Accessible Employee Assistance Program
• Life and disability insurance