Advisor Engagement Manager

Position Overview:

The Advisor Engagement Manager serves as the central architect of the advisor ecosystem. This role manages recruitment, data infrastructure, training systems, and career pathways while staying deeply embedded in campus life at New York-area universities that serve as primary sources of NCSY advisors.

This position requires someone who is authentically part of the campus fabric and builds genuine relationships with current students. They will work collaboratively with regional directors, city directors, and advisor coordinators to provide the infrastructure, resources, and guidance that enable their volunteer advisors to thrive.

Responsibilities:

Build and Maintain Advisor Database: Create a centralized system tracking advisor contact information, academic majors, skills, career interests, training completion, and availability. Analyze data to identify high-potential advisors, match them to regional needs, and identify prospects for NCSY staff roles.
Centralized Recruitment: Serve as the primary recruiter for the national advisor pool. Run recruitment and outreach at universities in the New York area. Identify and recruit advisors from diverse backgrounds to ensure regions and chapters can find advisors matching their teen populations and community contexts.
Cross-Regional Matching: Identify when one region has surplus advisors, and another faces a shortage. Facilitate cross-regional sharing and placement. Ensure underserved regions receive equitable access to committed advisors.
Training Curriculum Ownership: Develop national-level training standards and curriculum content. Partner with regional staff to deliver training with local context rather than imposing uniform national events.
Advisor-to-Staff Pipeline Initiative: Work directly with the OU’s Talent Pipeline Team. Formalize the pathway from advisor to NCSY professional role. Identify and develop high-potential advisors for leadership opportunities. Track placements into NCSY staff positions.
Professional Development: Create ongoing mentorship, learning opportunities, and a leadership ladder where experienced advisors can advance into roles such as advisor council positions. Support advisors’ spiritual growth and prevent burnout through meaningful recognition and development pathways.
Regional Collaboration: Work closely with regional directors and coordinators to understand their specific needs, constraints, and successes. Consult and collaborate rather than impose top-down solutions. Provide regions with training materials and support their efforts to strengthen advisor engagement.
Campus Presence: Maintain office hours at local university campuses (minimum 1-2 days per week) for drop-in conversations, relationship building, and accessibility. Be a visible part of campus culture and the advisor community.

Key Competencies and Traits:

Strategic Recruiter: Understands that different advisors connect with different teens and chapters. Recruits across diverse backgrounds and perspectives to match varied chapter needs.
Systems Thinker: Designs infrastructure, processes, and workflows that reduce barriers and enable others to do their best work. Thinks strategically about long-term pipelines and retention.
Collaborative Leader: Partners with regional stakeholders rather than imposing solutions from above. Listens to ground-level expertise and adjusts approaches based on feedback.
Detail-Oriented and Organized: Manages multiple data streams, deadlines, and stakeholder relationships without losing track. Follows through on commitments.
Relatable and Approachable: Advisors and students see this person as someone they want to follow and confide in. Builds trust quickly and makes others feel valued.

Qualifications:

Entry-level position; candidates with 1–3 years of relevant experience are encouraged to apply
Substantial NCSY advisor experience or equivalent youth and community leadership experience
Proficiency with data management tools (spreadsheets, databases) and willingness to learn new systems
Strong interpersonal and communication skills with demonstrated ability to build relationships across diverse groups
Ability to maintain consistent on-campus presence (minimum 1-2 days per week at local universities)

Preferred Qualifications:

Experience recruiting, managing, or supporting volunteers
Familiarity with NCSY or OU organizational structure and culture
Interest in data analysis and strategic planning

Reporting and Location:

Reports to: Managing Director of Operations
Location: Based in the New York area with regular office hours at local university campuses. Occasional regional travel to meet with NCSY staff and advisors.
Peer Relationship: Works closely with the Associate Director of Advisor Engagement to ensure comprehensive campus and advisor community coverage.