Sales Manager

Primary Responsibilities:

Proactively solicit and secure new Corporate, SMERF and Association business through direct sales efforts, prospecting, networking, referrals, sales calls, and industry engagement while promptly responding to inbound opportunities received through Cvent, Delphi and other channels.
Proficiently leverage Salesforce tools for managing the sales pipeline and contract management.
Conduct regular outside sales calls, client meetings, networking events, trade shows, industry functions, and site inspections to generate new business and strengthen existing client relationships.
Successfully achieve or exceed individual pace/production goals based on assigned markets.
Aggressively pursue new account acquisition while growing existing accounts through strategic account management, targeted prospecting, sales blitzes, and relationship-based selling.
Develop and execute market-specific sales plans and networking strategies that increase hotel visibility, market penetration, and revenue generation.
Collaborate with the operations and catering teams to ensure the flawless execution of group events.
Stay informed about our competitive landscape and make recommendations for sales, pricing, service, and product enhancements to maintain our competitiveness.
Build and maintain strong relationships with Corporate Travel Managers, Meeting Planners, Association Executives, SMERF decision-makers, destination partners, community organizations, and industry stakeholders to increase market share and hotel visibility.
Successfully and consistently achieve minimum weekly sales activities requirements.
Track all weekly sales activities including goal-to-current production status using Delphi.
Coordinate and conduct impactful hotel presentations, site inspections, familiarization tours, and client events designed to secure new business opportunities.
Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region.
Develop and execute strategic sales action plans targeting Corporate, SMERF and Association business segments to achieve annual revenue objectives.
Build creative proposals.
Negotiate and execute contracts that are fair and profitable.
Some travel may be required.

Qualifications:

Education/ Experience:

A minimum of 2 years of hotel sales management experience, preferably in the group segment and within upscale hotels.
Bachelor’s degree in Hospitality/Tourism Management, Business, or a related field of study is preferred.
Proven track record of proactive prospecting, account development, and successful new business generation.
Strong working knowledge of the downtown Toronto hospitality market will be an asset, competitive landscape, key demand generators, and industry trends is highly preferred.
Proficiency in computer software including Delphi sales software, Microsoft Office Suite, and Salesforce.
Exceptional organizational skills with acute attention to detail.
The capability to translate vision into actionable strategies that benefit the hotel.
Diplomacy in handling challenging situations and individuals while maintaining professionalism.
Adaptability to rapidly changing market dynamics and needs.
Demonstrated strong selling skills and alignment with the Kimpton Culture.

Qualifications
Behaviors
Preferred
Team Player: Works well as a member of a group
Innovative: Consistently introduces new ideas and demonstrates original thinking
Functional Expert: Considered a thought leader on a subject
Dedicated: Devoted to a task or purpose with loyalty or integrity
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Preferred
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Goal Completion: Inspired to perform well by the completion of tasks