Bike Mechanic

The Role

You assemble, maintain and repair bicycles within MEC’s productivity, quality and safety guidelines. Mentor and train frontline staff about bike repair processes and procedures. You do all repairs with MEC sustainability principles in mind. In the winter, bike mechanics help in our ski shop, so you’ll also install, adjust and repair ski bindings and skis.

You help members get great gear, with the industry-leading advice they need to feel inspired about their activity. You work behind the scenes and on the frontline to organize inventory and get members the products they need.

You talk with members about our products. You have in-depth knowledge and love sharing personal recommendations. You have an affinity for helping people of all skill levels find the right product.

Responsibilities and Duties

Provides member service according to SERVE standard, in shop/sales floor as required.
Keeps the working space organized, safe, clean, and efficient.
Bicycle Building: Assembles bicycles within the MEC standards.
Completes basic repairs, but not limited to, wheel truing, internal cable routing, drive train adjustment, bottom bracket and headset selection and installation, all within quality guidelines and time standards established by MEC.
Installs and maintains all parts related to the proper function of a bicycle.
Installs and maintains bike relates accessories such as fenders, racks, bottle cages.
Provides support in diagnoses of issues relating to the function of a bicycle and suggest solutions to problems members are having.
Ensures the final inspection and quality assurance of new and repaired bikes meets or exceeds MEC standards.
Fulfills necessary documentation and performs other administrative duties according to MEC standards.
Excellent written communication skills for booking in bicycles for mechanical work.
Sourcing parts as per MEC standards for work orders.
Inventory management and data entry.
Tracks hours worked within each function of bike shop.
Maintain MEC specified productivity standards.
Adheres to all loss prevention policies and procedures.
Other duties as assigned based on business needs.

Qualifications

Minimum 1 year of work experience as a Bicycle Mechanic in a bicycle shop.
Availability as per MEC availability guideline based on status.
Demonstrate Fluency in parts terminology, service techniques and parts compatibility.
Demonstrate the ability to build a bicycle in the hiring process.
Proficient computer skills utilizing D365 systems.

Physical Requirements

Must be able to sit, stand, walk, lift, carry, reach, push, and pull for extended periods of time.
Ability to lift up to 50 pounds.
Ability to climb ladders.
Fine motor skills and dexterity.