Success Coach, Middle School Program

Essential Functions/ Job Duties:
• Conducts a complete intake and registration of students.
• Works with agencies and service providers to facilitate case coordination and information sharing.
• Refers youth and their families to appropriate community agencies or counseling agencies for
social and educational needs.
• Maintains case records and provides assistance with appropriate documentation .
• Assists with prevention/education curriculum development and presentations.
• Assists with onsite operations as directed
• Coordinate, prepare and maintain required charting and documentation in a timely and thorough manner.
• Adhere to all confidentiality requirements and standards.
• Plan, initiate and monitor innovative programs for youth and their families.
• Work with culturally diverse students, families, and staff.
• May provide some direct supervision to interns and volunteers.
• Adhere to the Child Abuse & Neglect Reporting requirements that mandate by law all childcare
personnel to report suspicions of child abuse, neglect, or abandonment. The YMCA requires
employees to follow the internal reporting procedures with the assistance of the Program Managers.
• Ensure that the proper staffs to child ratios are maintained at all times and reports discrepancies to the Site Supervisor or Program Manager as needed.
• Assist the Site Supervisor in any other appropriate ways as directed.

Qualifications, Skills and Abilities/ Position Requirements:
Education and Experience:

• Bachelor’s degree (B.A.) from a four-year college or university and a major in social work or a related field.
• Minimum of 1-2 years’ experience in working with adolescents in an educational criminal justice, or human services setting required.
• Professional training in child abuse is preferred.
• Excellent communication skills, written and verbal.
• Ability to write reports and business correspondence.
• Ability to speak effectively before individuals, public groups and employees of the organization.
• Experience coordinating youth development and youth enrichment programs.
• Effective organizational, time management and interpersonal skills.
• Excellent interpersonal skills: ability to develop and maintain open channels of communication between home and school.
• Knowledge of school/community relationships and community problems, interests and concerns.
• Strong organizational and leadership ability.
• Knowledge of Microsoft Office Word and Excel.
• Ability to work with a wide variety of community groups, organizations, district staff, consultants, students and parents.

Certificates and Licenses:
It is the responsibility of the Support Instructor to maintain all necessary certifications set forth by either the CSC Funding agency, State of Florida or the YMCA of South Florida.

Position Profile
• Outgoing personality enjoys speaking to people.
• Innate desire to provide excellent customer service.

Work Environment:
The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Primarily works in an office environment in the mornings, however daily visits to designated school sites.
• While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions.