Pre-Sales Solutions Engineer

Description
We are looking for an experienced Pre-Sales Solutions Engineer to join our team in Toronto, Ontario. In this role, you will collaborate with customers and internal teams to design and deliver technical solutions that meet complex business needs in the digital payments and wallet domain. Your expertise will drive innovation and ensure seamless integration of cutting-edge technologies.

Responsibilities:

• Design comprehensive payment solutions using RESTful APIs, microservices, and event-driven architectures.

• Develop detailed logical and physical architectures, sequence diagrams, and integration workflows for payment systems.

• Ensure solutions comply with performance, scalability, resilience, security, and regulatory standards.

• Provide expert guidance on best practices for data encryption, tokenization, fraud prevention, and integration.

• Act as the technical authority for payment APIs, SDKs, and integration patterns to support customers effectively.

• Assist clients with onboarding, testing, debugging, and optimizing payment systems.

• Collaborate with customers to review architectures and recommend improvements for reliability, latency, and cost efficiency.

• Partner with Sales and Account teams during pre-sales activities, including RFPs and technical discovery sessions.

• Lead technical workshops, architecture reviews, and proof-of-concept demonstrations.

• Work closely with Product and Engineering teams to align customer needs with platform capabilities and ensure successful delivery.

Requirements
• A minimum of 10 years of detail-oriented experience in pre-sales or solutions engineering roles.
• Strong background in designing and testing API specifications and managing API integrations.
• Expertise in electronic payments and a deep understanding of the payments industry.
• Proven ability to create scalable and secure solutions tailored to client needs.
• Hands-on experience with API testing, debugging, and optimization processes.
• Knowledge of microservices, event-driven architecture, and payment system design principles.
• Excellent communication skills to present technical concepts to diverse audiences.
• Familiarity with industry trends, emerging technologies, and regulatory requirements in the payments sector.