Billing Coordinator

Description
We are looking for a detail-oriented Billing Coordinator to join our team in Toronto, Ontario. In this role, you will support accurate invoicing, contract billing setup, and payment coordination while helping ensure revenue-related activities are completed on time. This position is well suited to someone who is organized, analytical, and comfortable working across teams to resolve billing questions and improve day-to-day processes.

Responsibilities:
• Prepare and issue client invoices in accordance with contract terms and internal billing standards.
• Set up billing arrangements and revenue-related records by reviewing supporting documents, customer orders, and service agreements.
• Process recurring and ad hoc billing activities, including daily invoice creation and scheduled renewals.
• Review incoming orders and project details to confirm billing information is complete, accurate, and aligned with established procedures.
• Administer time-and-materials billing cycles, track upcoming milestones, and follow up with project stakeholders on outstanding billable items.
• Produce reconciliations and supporting documentation to assist with the investigation and resolution of customer account questions.
• Develop customer quotations needed to support purchase order creation and payment processing.
• Submit invoices through client portals and keep portal profiles, payment details, and vendor documentation current.
• Respond to internal account inquiries and contribute ideas that strengthen billing workflows and administrative efficiency.

Requirements
• 3 to 5 years of experience in billing, accounts receivable, or a closely related finance function.
• Degree or diploma in Accounting, Business Administration, or a related discipline.
• Strong working knowledge of billing platforms, computerized invoicing tools, and accounting software systems.
• Advanced skills in Microsoft Office, particularly Excel, Word, and Outlook.
• Solid understanding of accounting principles and a high degree of accuracy when handling financial information.
• Proven ability to manage multiple priorities, solve problems effectively, and work well in a fast-paced environment.
• Strong communication, reading comprehension, and organizational skills, with the discretion to handle confidential information appropriately.
• Experience with Salesforce, subscription-based businesses, payment processing, or customer portal billing is considered an asset.