Manager of Office Services & Facilities

Responsibilities

Lead daily office operations, including facilities, conference services, and Business Centre functions
Oversee vendor relationships for workplace services such as janitorial, mail, print, food service, and office amenities
Support compliance with security, risk management, business continuity, and emergency preparedness protocols
Partner with office leadership and internal teams to deliver a consistent, client-ready workplace experience
Lead, coach, and develop the Office Services team in Toronto
Support budgeting, cost management, and vendor spend oversight
Identify and implement service and workplace process improvements
Collaborate on space utilization and workplace planning initiatives

Requirements
Qualifications

University degree in business administration, operations, or a related field
Minimum 6 years of progressive operations or office management experience
Prior team leadership or supervisory experience; experience in a law firm or complex corporate environment is an asset
Strong communication, project management, and change management skills
Demonstrated budgeting, financial management, and problem-solving abilities
Able to work effectively in a decentralized, matrixed environment
Proficient in Microsoft Office and standard workplace technologies
Able to manage confidential information with discretion and sound judgment