Global Account Manager

Responsibilities
1. Strategic Sales and Account Management

Develop and execute global account plans aligned with regions to drive growth via short- and long-term initiatives
Build and maintain strong relationships with C-level and key decision makers in major hotel brand accounts and allied ownership/consultants globally
Drive net new growth and expand share of wallet for the assigned account globally
Grow the share of wallet and net new growth for the assigned global hospitality accounts, serving as the primary point of contact for customer relationships
Build and maintain strong relationships with key stakeholders in the accounts globally, understanding their business needs and providing tailored technology solutions
Collaborate with Portfolio, marketing and GTM leader along with the regional team to codevelop solutions with the assigned account
Enable regional sales team to win opportunities for assigned accounts by driving strategic influence and ensuring pipeline sufficiency and continuously improve win rate
Identify and close net new opportunities within assigned accounts and track the top opportunities globally
Collaborate with the regional sales team to ensure consistent customer experience through solutions, execution (direct/indirect) and pricing
Set up regional MOS to track progress, risks and opportunities for assigned accounts
Implement customer success strategies to ensure adoption, satisfaction, and retention of Honeywell solutions at your assigned account

2. Solution and Technical Leadership

Understand the Honeywell hospitality building automation solutions to drive consultative solution selling
Understand the customer requirements and translate them into tailored solutions (integrated offerings) with the global portfolio, engineering, marketing and GTM leads for the assigned account
Stay current on emerging technologies and continuously update the competitive landscape for the assigned account
Partner with the strategic account customers on new initiatives and pilots to drive NPI growth

3. Global Contract Negotiation and Commercial Strategy

Lead pricing, contract and legal discussions ensuring profitability and compliance with the internal policies
Track account performance metrics and drive forecast accuracy, revenue targets and margin targets
Harmonize contract structure across regions while adapting to local requirements
Qualifications
You Must Have

Minimum of 6 or more years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth
Proficient in CRM software and Microsoft Office Suite

We Value

Bachelor’s Degree in Business Administration, Marketing, or a related field
Strong communication and negotiation skills
Ability to build and maintain strong relationships with customers and internal stakeholders
Strategic thinking and problem-solving abilities
Desired experience in managing key accounts in the building automation industry
Strong business acumen and understanding of market dynamics
Ability to effectively manage multiple accounts and prioritize tasks
Customer-focused mindset with a passion for delivering exceptional service