Armed Gatehouse Security Officer

Specific Duties and Essential Functions

• Conduct armed foot and/or vehicle patrols (interior and exterior) to watch for irregular or unusual conditions that may create security concerns or safety hazards.

• Monitor CCTV and alarm systems to ensure constant site awareness.

• Sound alarms or call police/fire departments immediately in the event of fire, medical emergencies, or the presence of unauthorized persons.

• Respond promptly to all incidents, emergencies, and disturbances on the property.

• Permit authorized persons to enter property by verifying guest/vendor credentials and monitoring all entrances and exits.

• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, while ensuring all property rules and post orders are strictly enforced.

• Investigate and prepare detailed reports on accidents, incidents, and suspicious activities.

• Maintain comprehensive daily activity logs to ensure all shift events are documented for management.

• Provide high-level customer service by aiding residents, members, employees, and visitors in a courteous and professional manner.

• Act as a visual deterrent to crime while maintaining a safe and secure environment for all patrons.

Licensing

• Possess valid Florida Class D and G security licenses

• Possess valid Driver’s License

Minimum Requirements

• High School Diploma or equivalent

• 21 years of age or older

• Ability to pass background screening and drug test

• Ability to pass a mental health assessment

• Reliable transportation

Skills Required

• Clear verbal and written communication skills

• Active listening skills

• Ability to assess and evaluate situations effectively

• Ability to identify critical issues quickly and accurately

• Strong customer service skills

• Ability to remain calm under pressure

• Good judgment and situational awareness

• Professional appearance, demeanor, and attitude

Preferred Qualifications

• 1 year of experience in a gated country club environment performing patrol, gatehouse, and security dispatch duties

• Experience with alarm systems and responding to alarm activations

• Experience with ABDI gate access system

• Experience with Avigilon camera systems

Other

• Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States

• Must be able to successfully complete all training required for the position