Senior Business Analyst – Insurance

What You’ll Be Doing:

Partner with business stakeholders to gather, analyze, and document functional and business requirements
Lead requirements workshops, process mapping sessions, and solution discussions with cross-functional teams
Analyze current-state business processes and identify opportunities for optimization and system enhancements
Translate business requirements into detailed functional specifications and user stories for development teams
Act as the functional Subject Matter Expert (SME) for Sapiens CoreSuite Claims and Digital capabilities
Collaborate with developers, architects, and QA teams to ensure solutions align with business objectives
Support configuration, implementation, and enhancement initiatives within the Sapiens CoreSuite platform
Facilitate stakeholder reviews, solution walkthroughs, and user acceptance activities
Assist with defect triage, issue resolution, and production support during implementation and post-go-live
Contribute to test planning, test case review, and User Acceptance Testing (UAT) to validate business requirements.

What You’ll Need to Be Successful:

Extensive experience as a Business Analyst within the insurance industry
Strong domain expertise in Workers’ Compensation claims and business processes
Hands-on functional experience with Sapiens CoreSuite, particularly Claims and Digital modules
Proven ability to elicit, document, and manage complex business and functional requirements
Experience facilitating workshops and communicating effectively with business and technical stakeholders
Strong understanding of claims lifecycle, insurance operations, and digital customer journeys
Experience working in Agile and/or Waterfall delivery environments
Excellent analytical, problem-solving, and stakeholder management skills
Exposure to testing activities, including User Acceptance Testing (UAT), test case review, and defect validation (preferred but not a primary focus)