Front Desk Manager

Benefits:

Weekly Pay!
Paid Training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements are available for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
Start earning generous paid time off on your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.

Responsibilities:
Oversee the day-to-day operations of the spa and fitness center.
Ensure all spa, fitness, treatment, and common areas are clean, organized, and guest-ready at all times.
Supervise spa attendants, massage therapists, estheticians, fitness instructors, and personal trainers.
Monitor service standards and ensure exceptional guest experiences.
Process payroll, review timecards, and assist with employee scheduling.
Coordinate and host mini spa events, wellness activations, and resident engagement programs.
Promote spa services, retail products, personal training, and wellness offerings.
Assist with onboarding, training, and coaching team members.
Maintain inventory levels and submit supply orders as needed.
Ensure compliance with company policies, safety standards, and applicable licensing requirements.
Address resident and guest concerns promptly and professionally.
Prepare operational reports and communicate updates to management.

Some of the traits and qualities we look for in this position include:

Front Desk Management
Hospitality/Spa/Fitness Management
Outgoing Personality
Teamwork
Mentoring
Detail-Oriented
Proactive
Scheduling
Accuracy
Training & Teaching Others
Client Relationship Skills
Financial Management