Field Access Manager

Responsibilities

Access & Reimbursement Support: Educate healthcare providers and office staff on product coverage, payer policies, prior authorizations, and appeals to facilitate timely therapy initiation.
Strategic Account Management: Build long-term relationships and execute account plans through targeted, in-person visits to Sleep Centers, Neurology practices, and Academic Medical Centers.
Patient Journey Support: Educate patients and healthcare providers on available patient support programs and access resources designed to assist eligible patients.
Barrier Resolution & Patient Journey: Proactively resolve reimbursement bottlenecks (e.g., step therapy, denials) while coordinating with HUB services and specialty pharmacies to support seamless patient onboarding.
Payer & Market Intelligence: Maintain deep regional and national payer policy expertise to serve as the local market access expert and communicate critical updates to stakeholders.
Cross-Functional Collaboration: Partner internally with field teams and market access groups to coordinate patient solutions, share field insights, and ultimately enhance internal team capabilities.
Compliance & Reporting: Document all interactions and capture actionable market insights, ensuring 100% compliance with FDA, HIPAA, and company regulatory guidelines.
Requirements

BA/BS degree required.
4+ years pharmaceutical, biotech or medical device experience.
Minimum of 2 years reimbursement experience required.
Ability to solve access issues related in the specialty pharmacy channel.
Neuro/CNS experience required.
Strong written, verbal, & interpersonal skills required.