Operations and Community Manager

The Position

We seek an experienced Operations and Community Manager to oversee the day-to-day operations and administration of our busy, historic synagogue. Working closely with clergy, staff, the Facilities Manager, and volunteer leadership, this individual will ensure that our programs, facilities, communications, events, and administrative functions run smoothly and effectively.

The ideal candidate is a highly organized and collaborative problem-solver who enjoys creating systems, managing complex projects, building relationships, and contributing to a strong and welcoming community.

Key Responsibilities

Manage the daily operations of the synagogue, including administrative systems, records, databases, and coordinate the activities of the synagogue office.
Coordinate projects, deadlines, workflows, and communication across clergy, staff, volunteers, vendors, and community members.
Serve as a primary point of contact for congregants, visitors, and prospective members, supporting membership engagement and lifecycle events.
Manage synagogue communications, including newsletters, announcements, the website, community calendar, event promotion, and registration.
Coordinate logistics for worship services, synagogue programs, Hebrew school activities, B’nai Mitzvahs, holiday celebrations, rentals, commercial shoots, and community events.
Partner with the Facilities Manager to ensure building readiness and coordinate maintenance, inspections, contractors, and preventive maintenance.
Manage building rental inquiries, contracts, scheduling, and event logistics.
Support synagogue security planning and relationships with vendors and contractors.
Process invoices, payments, reimbursements, membership billing, and other financial documentation.
Support the Treasurer, Finance Committee, and external accounting partners with budgeting and financial reporting.
Provide operational and administrative support for fundraising campaigns, donor stewardship, grants, special events, and strategic initiatives.
Develop and document systems and processes that improve organizational efficiency, accountability, and continuity.

Qualifications

No less than three years of experience in operations, administration, nonprofit management, education, membership organizations, or a related field.
Exceptional organizational, project management, and follow-through skills.
Strong written and verbal communication abilities.
Demonstrated ability to manage multiple priorities and stakeholders simultaneously.
Sound judgment, discretion, professionalism, and a service-oriented approach.
Comfort using customer relationship, financial, communications, and productivity software.
Ability to work collaboratively with clergy, staff, volunteers, vendors, and community members.