Accounts Receivable Specialist

Description
The Accounts Receivable Specialist is primarily responsible for tracking and processing accounts receivable.

Essential Functions:

Process payments and reconcile customer accounts receivable and remittances matching payments to the appropriate invoices to ensure that payment has been received in accordance with company policies and procedures (Cash Application.).
Apply credit card and ACH payments to customer accounts as well as process them based on customer requests.
Submit invoices to portals for timely cash collections.
Investigate and address customer billing issues on a timely basis.
Monitor customer accounts aging to identify outstanding invoices. Contact customers regarding past due accounts (Collections).
Facilitate customer payment of invoices with bill reminders and by contacting customers consistently.
Prepare and distribute deposit reports to management.
Process credits for shipments or tax as needed.
Professionally communicate with customers by phone or email to take payments, address billing issues or call for past due payments as assigned.
Other duties as assigned.
Job Competencies

Accounts Receivable procedures
Basic bookkeeping
Cash applications
Customer Service
Effective communication
Possesses strong problem-solving skills, detail oriented.
Strong organizational skills and ability to prioritize tasks.
Strong computer skills in Microsoft Office (Word, Excel).
Sensitive to deadlines with ability to manage multiple projects in a fast-paced, deadline driven environment.
Ensure sensitive and confidential information is handled properly

Requirements
High School diploma required.
3+ years of experience with accounts receivable.
Ability to work efficiently in a team environment.
Ability to work independently, under pressure, and without close supervision; willing and able to consistently work the schedule required by the job demands.
Ability to learn and retain written and verbal instructions.
Excellent interpersonal skills; positive attitude; team player.
Diplomacy and tact dealing effectively and professionally with the obstacles that arise with outside vendors and internal customers.