Business Analyst – Retail Energy

The Role
As a Business Analyst specializing in Retail Energy at Capco, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, consulting experience, and deep understanding of retail energy processes.

What You’ll Do

Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements
Develop business requirement documents (BRDs), user stories, and process models to support solution delivery
Analyze current and future state processes to identify gaps and recommend improvements
Collaborate with stakeholders and technical teams to translate business needs into system solutions
Produce high-quality deliverables including reports, presentations, and consulting documentation

What We’re Looking For

4+ years of experience as a Business Analyst, ideally within Retail Energy
Experience with CIS/Billing, EDI, Customer Care, Sales, or C&I/Mass Market products
Strong skills in requirements gathering, process mapping, and stakeholder engagement
Experience working in consulting or professional services environments preferred
Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar