Area Manager

ESSENTIAL RESPONSIBILITIES

Train, develop and support on-site staff members to establish their adherence to LIVunLtd policies, procedures and high standards.
Anticipate client expectations, seasonal changes within the business approach, staffing needs/changes and make appropriate strategic adjustments accordingly.
Conduct periodic (weekly) site inspections of all managed areas in order to maintain showroom ready conditions, safety, risk management, customer service (client, resident, guest, member) and LIVunLtd standards.
Provide seamless communication, implementation and execution of directives as communicated from the Executive team, department leaders and VPs of Operations.
Recommend and implement operational improvements as needed.
Ensure that each location within your assigned accounts is reflective of LIVunLtd’s core values, commitments, philosophy and policies.
Host team meetings and one-on-ones coaching sessions with onsite managers within your portfolio.
Attend meetings and maintain /cultivate relationships with all relevant on-site parties.
Provide operations leadership to management to inspire and enable them to deliver a premium customer experience directly reflective of LIVunLtd’s high level of standards.
Create and ensure a safety first culture that is apparent in every operation daily.
Maintain and oversee full responsibility for the performance of operational budgets and scope of work within the contractual agreement.
Provide performance reports/updates to VP of Operations.
Ensure all operation procedures and first rate practices are being demonstrated at every location.

SKILLS AND QUALIFICATIONS

Proven track record of effective qualitative and quantitative judgment and decision making.
Strong business acumen including the ability to oversee multiple locations.
Proven track record of meeting and exceeding goals.
Experience in hiring, coaching and training teams to create an exceptional luxury brand experience.
Prolonged periods of standing and walking around. Must be able to commute and walk to multiple locations in one day.
Must be able to lift up to 25 pounds at a time.
Must be able and willing to get Lifeguard Certified.
Flexibility to work nights, weekends and holidays.
Appreciation for fitness and healthy living.