PIV General Clerk

Key Responsibilities

PIV Card Issuance & Credentialing Support

Issue, enroll, sponsor, revoke, recover, and destroy DHS PIV cards
Provide fingerprinting services for authorized DHS personnel
Process visitor badges and maintain visitor logs
Schedule appointments using DHS credentialing systems
Track card production, issuance, revocation, and destruction
Maintain and update access control systems and security databases
Perform daily DCF (DHS Credentialing Facility) opening and closing procedures
Monitor and track HSPD-12 inventory and supplies
Provide professional customer service in person, by phone, and via email

Security Administrative Support

Monitor and manage security-related email inboxes
Assist Regional Security Chiefs and Field Security Managers
Perform data entry and document scanning
Prepare reports, spreadsheets, and administrative documents
Maintain security trackers and databases
Support audits and annual inventory reviews
Assist with OSI program improvement initiatives

Minimum Qualifications

U.S. Citizenship (Required)
Required Active Clearance (Public Trust level)
Minimum 3 of the last 5 years residing in the United States (unless exempt under DHS guidelines)
High school diploma or equivalent
Strong administrative and organizational skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Professional communication and customer service skills
Ability to handle sensitive and Personally Identifiable Information (PII) in accordance with federal security policies
Reliable attendance and punctuality