Founding Product Designer

Your Must-Have Qualities

We value designers who combine rigorous reasoning, high agency, exceptional craft and deep customer empathy. You’ll succeed in this role if you are:

Deeply user-centric: You advocate for the customer and care about how people experience the product. You use interviews, data and observation to understand real behaviour—not just what users say.

Exceptional in your craft: You have a highly developed eye for composition, hierarchy, interaction and detail. You create polished, cohesive experiences and hold the shipped product to a very high standard.

Reasoned and curious: You challenge assumptions, ask sharp questions and look for root causes rather than applying surface-level fixes.

Decisive with strong judgment: You make thoughtful trade-offs between speed, quality, complexity and compliance. You explore enough to make an informed decision, form a clear point of view and move quickly.

High agency: You don’t wait for perfect information or detailed direction. You identify what needs to happen, bring others with you and take responsibility for moving the work forward.

Systematic about discovery: You build repeatable ways of learning from customers, test assumptions early and establish regular feedback loops rather than treating research as a one-off stage.

Clear and collaborative: You articulate your thinking simply, write clearly and give engineers the context and detail needed to build what was intended. You debate constructively, respond well to feedback and operate with conviction without ego.

Comfortable with complexity and ambiguity: You create structure from incomplete information and navigate technical, regulatory and operational constraints without losing momentum.

Outcome-driven: You care about what happens after something ships. You measure impact and ensure your work genuinely improves the customer experience, business outcomes or operational efficiency.

Your Experience

Must-Have

8+ years of product design experience, with a strong track record of shaping complex products end to end.

Experience as an early or senior designer within a high-growth product team.

In-house experience, with ownership of complete customer journeys rather than isolated screens.

A portfolio demonstrating exceptional visual design, polished production-ready UI and measurable business or customer impact.

Strong information architecture, interaction design and prototyping skills.

The ability to produce high-quality work at pace, make confident visual decisions and maintain a consistently high bar across the product.

Strong systems thinking, with experience designing complete workflows spanning user actions, communications, automations, permissions, operational processes and technical constraints.

Experience designing complex, multi-party products or working within regulated environments.

The ability to independently lead discovery, including customer interviews, assumption validation, prototyping, usability testing and iteration.

Experience establishing structured, repeatable customer-research and feedback practices.