Project Manager

What You’ll Do

Pod Leadership & Customer Ownership: Run the delivery pod as the single owner of the project plan and the customer relationship, driving alignment and execution across all workstreams.
Delivery & Governance: Lead complex enterprise AI deployments, managing project governance, RAID logs, change requests, UAT readiness, and hypercare.
Preconditions & Gates Management: Take full ownership of establishing and validating preconditions and delivery gates directly with the customer to ensure smooth project progression.
Escalation Management: Serve as the primary boundary for demanding day-to-day customer interactions, independently resolving issues and strategically deciding when and how to trigger executive-level escalations.
Client Success & Coordination: Partner with enterprise stakeholders, AI engineers, solution architects, and product teams to translate business requirements into scalable, high-performing workflow plans.

Requirements
Experience: 6+ years of professional project/program management experience in enterprise software, SaaS, or consulting-led delivery environments.
Enterprise Delivery: A proven track record of managing complex, cross-functional enterprise programs with multiple stakeholders, demanding clients, and fast-moving timelines.
Executive Communication: Excellent written and verbal communication skills, with the ability to effectively manage executive stakeholders and simplify technical discussions for business audiences.
Commercial Awareness: Comfortable managing scope, delivery risks, timelines, and change requests in enterprise engagements.
AI Fluency: Familiarity with AI platforms, LLM-based systems, intelligent automation, or the agentic AI landscape is highly preferred (but not a strict requirement).
Willingness to Travel: Ready to travel up to 15% for on-site customer engagements.