Load Planner

DUTIES AND RESPONSIBILITIES:
Focus on key areas of Operations: Safety, Service, Revenue, Assets and Costs
Utilize enhanced software inside of TMS with emphasis on streamlining load planning
Interact with customers both internal and external in a cooperative friendly manner; insist on the same level of cooperation from the driver force; ensure quality customer service
Bring energy, enthusiasm and a positive attitude to the job. Promote teamwork and a positive work atmosphere.
Willing to understand and support change, as it relates to processes, structure and business modeling.
Coordinate daily planning activities: customer order acceptance, data entry, asset management, schedule preparation and accepting accountability of meeting dispatch & terminal specific operating objectives.
Ability to effectively handle escalations and time critical issues, perform transactions in a timely and accurate manner.
Identify process breakdowns and develop improvement plans with partners to resolve.
1st point of contact for work issues, problems and troubleshooting.
Take an active interest in self-development and focus on learning the details of our business in preparation for potential roles of greater responsibility.
Duties and responsibilities as assigned by Director of Chemical Load Planning

EXPERIENCE AND SKILL REQUIREMENTS:
Bachelor’s degree or equivalent experience in the transportation field preferred.
Experience in the transportation field preferred.
Familiar with Transportation Management Software (ie: TMW, McLeod)
Strong computer skills and adaptable to new software
Experience and ability in using Microsoft Office suite
Excellent written and oral communication skills.

BUSINESS & LEADERSHIP COMPETENCIES
Teambuilding skills and the ability to drive change.
Strong analytical and problem solving skills.
Coaching and development skills.
Strong supervision, planning, coordination, negotiations, and employee relations skills.