Associate Digital Product Manager
- Location
- Cleveland, OH
- Work type
- Full Time
- Posted
- 2026-07-20
Job description
Responsibilities
Understand, manage, and execute the product vision set by the Senior Product Manager, focused on creating differentiated customer experiences
Collaborate closely with the Senior Product Manager, peers from marketing, user experience, design, technology, and the field personnel to align features and deliver continual improvement to the customer experience via digital product ecosystem
Day-to-day management and prioritization of an evolving product backlog, based on the strategic product vision and roadmap
Work closely with IT partners to scope, size, document requirements for, and release product features
Lead ongoing product performance reporting against brand goals, the product vision, and established product KPI’s
Proactively identify opportunities to improve the customer experience and business performance via new features and functionalities
Stay up-to-date with the competitive digital landscape to inform the product roadmap and backlog
Communicate and present well, with experience preparing and giving presentations to various stakeholders about customer experience and product performance.
Have experience with structured, hypothesis-driven product improvements, metrics analysis, consumer insights and design experimentation
Ability to travel 10-15% of the time and relocation assistance is available.
Qualifications
Required:
Bachelor’s Degree
2+ years of experience in digital product management, IT project management, SCRUM master, ecommerce execution, or digital product marketing
Experience working with and setting alignment with marketing, IT, UX and content partners in the delivery of digital features and functionalities
Demonstrated experience in documenting requirements for digital product features and functionalities
Experience managing, prioritizing, and executing digital product or IT backlogs
Experience reviewing and interpreting product performance data against established KPI’s
Strong verbal and written communication and project management skills
Ability to synthesize multiple sources of input (data, business stakeholders, client research, design) and arrive at high-quality decisions.
Preferred:
Experience in B2C or B2B ecommerce environments
AGILE or digital product certification from an established organization (Scrum Alliance, Scrum.org, Hubspot, or other)
Experience conducting user acceptance testing and documenting bugs, defects, and opportunities for user experience improvements
Knowledge of IBM WebSphere Commerce, Adobe Experience Manager