Office Coordinator and Communications

Key Responsibilities

Staff Administrative Support: Prepare and distribute agendas, forms, program materials, and reports.
Filing & Organization: Maintain digital and physical filing systems across Share Drive, Google Drive, and physical filing cabinets. Assist the Executive Director with general office organization and special projects.
Customer Service: Greet guests and handle primary phone and email communications with warmth and professionalism.
Event & Meeting Logistics: Assist the Executive Director with special event logistics. Provide Zoom and technical support for meetings, services, and events.
Database Management: Maintain and update accuracy within the membership database.
Operations: Manage office equipment and vendor appointments.
Communications and Website Management: Maintain website, social media accounts and weekly online newsletter

Required Skills & Competencies

Education: Bachelor’s degree required.
Organization: Strong organizational and time-management skills; demonstrated ability to move a project from conception to completion.
Communication: Excellent writing, editing, and clear verbal communication skills. Ability to interact effectively with adults and children of all ages.
Customer Service: Strong background in customer service with a pleasant, friendly demeanor.
Technical Proficiency: Competent with Microsoft Word, Excel, MailChimp, Google Drive, and shared drives. Accurate data entry skills and familiarity with Customer Relations Databases.
Adaptability: Ability to work independently and collaboratively as a team member in a changing environment.
Social Media: experience with managing an organization’s presence and strategy
Website Management and Maintenance: experience updating webpages, calendar, enrollment and donation forms

Preferred Qualifications
Experience with faith-based or nonprofit organizations.
Knowledge of Jewish holidays and life-cycle events.

Work Environment & Schedule

This is an onsite customer service role and 30-40 hours weekly.
Required Days: Tuesday, Wednesday, Thursday and Friday. Other hours are flexible, and weekend availability for support is occasionally required remotely.
Physical requirements include lifting office supplies/materials and sitting or standing at a desk for extended periods.